This policy governs your use of the Lagree Grande Prairie Inc. Website (the “Website”). The Website is designed to allow users to create participant accounts, make class / series / contract purchases, register for classes, and communicate with Lagree Grande Prairie Inc. Please note that these Terms & Conditions including pricing, class schedules and scheduled instructors are subject to change without notice.
Minimum Age Requirements
We recommend that participants be at least 16 years of age as there is a degree of maturity and body awareness that is involved to get the maximum benefit out of the workout. That being said, participants as young as 12 can participate in a class at their parents’ discretion. Minors are required to have a parent or guardian execute a waiver before they can attend a class DOWNLOAD WAIVER HERE.
First Visit to Lagree
Please be advised that all first-time members are required to arrive no less than 15-minutes before their first class. This allows the instructor to provide participants with a thorough introduction to the unique and patented Megaformer. First-time members who fail to arrive in time for the instructor-led introduction will not be able to participate in the class..
For more information, please visit our FAQ page to see a list of what is required for the first class.
Reservations / Charges
In order to make a reservation, you must have a class credit on your account. This can be in the form of a drop-in session, a class pack, or a membership contract. To buy an individual class or passes online, you can either sign up by using your email and creating a password by clicking on the button labelled “Sign-Up/Login” on the top right of the page. If you are already registered, click “Book Now/Login” to purchase classes and make your reservation.
All drop-in and class packages purchased on or after March 25, 2026, will expire 12 months after the purchase date. All passes are non-refundable, exchangeable, or transferable. All future prices are subject to change without notice. We accept Mastercard, Visa, and American Express online. However, in the studio, you are able to make payments by cash or debit.
Please note that you can sign up for regularly scheduled classes up to 2 weeks in advance online.
Your credit card will be charged for your order when you submit your reservation. Lagree Grande Prairie Inc. will not process reservations that use an incorrect, expired, or over-the-limit credit card. We will make our best effort to contact you if this occurs. If you fail to pay any fees or charges when they are due, services or privileges may be suspended or terminated.
Cancellation Policy
ALL SALES ARE FINAL. Classes and reservations are non-refundable, exchangeable, or transferable.
In order to cancel a reservation and return the pass to your account, you must cancel online at least 8 hours in advance. Once your reservation is cancelled, the class will be refunded to your account to be used at a future date. If you cancel later than 8 hours prior to the scheduled class time, your pass will not be refunded.
Members with a 2 Week Trial Pass or a Monthly Membership are subject to the same cancellation policy as stated above. Members who No-Show, Late Cancel or otherwise fail to participate in the class they are registered for will be charged a $30 no-show fee which will be charged to the card on file. For more information, please see our “Contract Rules” section below.
Reservations can only be cancelled by logging into your account, and next to the class you wish to cancel, press “cancel”. You cannot cancel your reservation by calling the studio or sending an email.
Waitlist Policy
If a class you’d like to take is full, we recommend that you add yourself to the waitlist. A class credit in the form of a single class, a class package or a membership is required before adding yourself to the waitlist. If you do not get a spot in your desired class, your credit will remain in your account for future use.
We have an 8-hour cancellation policy. If a spot becomes available 8 or more hours in advance of the scheduled class, you will receive an email &/or text message (depending on your account preferences) letting you know that you have been added to the class (please be sure to check your Junk or SPAM folder).
If you will not be available to receive notification (eg: went to bed, turned off your computer or cell phone), if you have registered in another class, if you got into another class from the waitlist or if your plans changed, please remove yourself from the class and /or waitlist by going online at least 8 hours in advance of the class start time. If you are waitlisted for multiple classes and get into a class, the system will NOT automatically remove you from the other waitlists. Please remove yourself manually from all the other waitlists.
If you have been added to a class and don’t decline or early cancel your spot in the class 8 or more hours in advance of the class, you will still be charged.
If you’re on a waitlist and a spot opens less than 8 hours before the class start time, you will not be added to the class. Therefore, we encourage you to check our schedule daily as space often becomes available on short notice. In this case, you can register for the class as you normally would.
Contract Rules
Members who have a recurring Monthly Membership or the 2 Week Trial Pass are entitled to register/attend a maximum of one regularly scheduled Lagree class per day.
A valid Mastercard, Visa, or American Express must be kept on file for all active accounts.
Members with a 2 Week Trial Pass or Monthly Membership who No-Show, Late Cancel or otherwise fail to participate in the class they are registered for will be charged a $30 no-show fee. If the card on file is invalid, Lagree Grande Prairie Inc.
reserves the right to suspend the member’s contract and restrict class access until all outstanding fees have been paid in full. If you have any outstanding fees, you will not be able to attend or register for a class. You will also be removed from any classes which you have scheduled and your contract term will not be extended.
You cannot purchase a 2-week trial membership contract if you have purchased any other services. The contract is 14 days long and will begin on the date of your first scheduled class using this payment option. It is non-recurring and is not eligible for suspension. Please note that the 2 Week Trial Pass will not be extended or adjusted due to statutory holidays or studio closures related to weather.
All recurring contracts commence upon purchase and will automatically renew each month following the activation date. To cancel or suspend any contract, please email info@lagreegp.com least 5 business days prior to the scheduled monthly renewal date.
Recurring contracts of 4, 8, or 12 classes per month require a 1-month commitment and they are not eligible for suspension. Unused classes will expire at the end of the monthly period and cannot be carried forward. Members are entitled to attend 4, 8, or 12 regularly scheduled Lagree classes in a given 30-day period commencing the date that their contract was purchased. If a member exceeds their allocated classes in the 30-day period, they will be required to purchase a drop-in or a class package. Please note that recurring contracts of 4, 8 or 12 classes per month will not be extended or adjusted due to statutory holidays or studio closures related to weather.
The recurring Monthly Membership requires a 3-month commitment and it may be suspended for a minimum of 2 weeks up to a maximum of 8 weeks per calendar year. If for any reason you must suspend your contract, you will be subject to a $25 admin fee per suspension. Please note that the Monthly Membership will not be extended or adjusted due to statutory holidays or studio closures related to weather.
The recurring Student Monthly Membership commences upon purchase and requires a 1-month commitment. This contract is not eligible for suspension. Please note that the Student Monthly Membership will not be extended or adjusted due to statutory holidays or studio closures related to weather.
Instructor Changes @ Lagree Grande Prairie Inc.
Lagree Grande Prairie Inc. reserves the right to substitute the instructor in a scheduled class with little or no notice with another Lagree certified instructor as required.
